Privacy & Data Protection | ASHBOURNE, CO. MEATH
Privacy Policy
How We Handle Your Information
Information We Collect
Personal Information
When you contact Car Avenue, request a service, or submit a form through our website, we may collect:
Your full name
Email address
Phone number
Vehicle make, model, and registration details
Information about the service or repair you require
Details submitted through contact, booking, or enquiry forms
Technical Information
When you use our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type
Pages visited
Time spent on the website
Website interaction and usage data
Cookies and similar technologies
How We Use Your Information
We may use the information you provide to:
Respond to your enquiries
Arrange servicing, diagnostics, repairs, or maintenance
Provide quotes or service information
Contact you about an appointment or booking
Maintain service and customer records
Improve our website and customer experience
Protect our website from misuse or fraudulent activity
Meet applicable legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Vehicle Information
When you contact us regarding a vehicle, we may collect information such as:
Vehicle make and model
Registration number
Mileage
Service history where provided
Diagnostic information
Reported faults or symptoms
Repair and maintenance details
Vehicle condition information
This information is used to assess your vehicle, provide the requested service, and maintain appropriate service records.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Understand how visitors use the website
Remember certain preferences
Improve website functionality
Analyse website traffic
Identify technical or performance issues
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of the website function.
Third-Party Services
We may use trusted third-party services to help operate our website and provide our services.
These may include:
Website hosting providers
Website analytics tools
Appointment or booking services
Email and communication providers
Payment providers, where applicable
Website security and performance tools
These providers may process limited information only where necessary to deliver their services.
Data Security
We take reasonable technical and organisational measures to help protect your personal information against:
Unauthorised access
Accidental loss
Misuse
Disclosure
Alteration
Destruction
While we take appropriate steps to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our services
Respond to enquiries
Maintain customer and service records
Meet accounting, legal, or regulatory obligations
Resolve disputes where necessary
When personal information is no longer required, it may be securely deleted or anonymised.
Children's Privacy
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our services
Website functionality
Legal requirements
Business practices
Third-party services we use
Any changes will be published on this page.